Archives for the Month of March, 2017

Five Timeless Tips for Effective Training

We have designed and developed a lot of training since 2002 (when the company was started) or since 1984 (when Pete started in the business). Much of it was instructor-led, sometimes for professional instructors and other times for delivery by subject matter experts, leaders, coaches, and supervisors. Lately, much of it has been eLearning using […]

Millions of Tiny Transactions

Work  Breakdown A key principle of lean manufacturing is creating smaller batches, ideally, batches of one unit. It reduces inventory and enables a greater degree of customization. The same thing has been happening to a lot of information work. Think about it. You get an email for which you need to provide a quick response. […]