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	<title>PRH Consulting Inc. Blog</title>
	<link>http://prhconsulting.com/blog</link>
	<description>leveraging know-how for performance! (r)</description>
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		<title>More Information and More Training Does Not Necessarily Mean Better Performance</title>
		<description><![CDATA[I was browsing Edward Tufte&#8217;s website the other day and stumbled upon a one-paragraph post in which he described being brought in to consult with a large pharmaceutical company to help clarify and simplify their drug labeling and supporting information. His complaint was that he couldn&#8217;t make much progress because of the conflict between regulatory [...]]]></description>
		<link>http://prhconsulting.com/blog/2010/03/06/more-information-and-more-training-does-not-necessarily-mean-better-performance/</link>
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		<title>Excellent Service</title>
		<description><![CDATA[I recently had a problem with my computer. A client I was working with said it was a D620 error. I didn&#8217;t get it at first but then realized my computer is a Dell Latitude D620. Apparently, this model has had a problem or two&#8230;my client&#8217;s company actually exchanged a bunch of them when they [...]]]></description>
		<link>http://prhconsulting.com/blog/2010/03/05/excellent-service/</link>
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		<title>Simplify</title>
		<description><![CDATA[Was working today on a decision tool to help sales people sort out a complicated series of customer and technical requirements and limitations in order to determine an appropriate sales recommendation along with potential risks/costs for pricing and potential future &#8220;upsell&#8221; opportunities. There is a granular batch of information and, depending on the customer&#8217;s current [...]]]></description>
		<link>http://prhconsulting.com/blog/2010/02/24/simplify/</link>
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		<title>How Long Does it Take to Become an Expert?</title>
		<description><![CDATA[The answer is simple &#8212; 10,000 hours, or about 10 years. In his book, &#8220;This is Your Brain on Music,&#8221; Daniel Levitin summarized the  results of a study by Anders Ericsson (Florida  State). Ericsson researched a number of types of experts, from chess players to musicians. His team defined “expert” as someone who has [...]]]></description>
		<link>http://prhconsulting.com/blog/2010/02/18/how-long-does-it-take-to-become-an-expert/</link>
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		<title>The End of the Newsletter</title>
		<description><![CDATA[Well, we are getting ready to publish our next and last newsletter &#8220;Building Capability.&#8221; We&#8217;ve been publishing the newsletter since we started the business and it&#8217;s been both fun and informative (well, we like to think so anyway&#8230;).
But it has been difficult to publish consistently &#8212; when you get busy, you need to hit the [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/10/26/the-end-of-the-newsletter/</link>
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		<title>Why Performance Tests are Better Than Knowledge Tests</title>
		<description><![CDATA[What is a performance test?
A performance test is esssentially a checklist of key performance characteristics that define the criteria for successful performance. The checklist is used during observation of performance (or to review the result or output of performance) to assess whether the performance is acceptable. Performance tests can be used as a “gate” to [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/08/25/why-performance-tests-are-better-than-knowledge-tests/</link>
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		<title>Paper vs. Electronic</title>
		<description><![CDATA[Originally posted on November 15, 2007 by Pete
One of the toughest decisions is whether to use paper or electronic tools for running meetings, managing to-do’s, even taking notes. Paper wins for speed, flexibility, and the ability to look at more of it at once…you can spread it out.

Electronic wins though for portability…and who doesn’t want [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/08/25/paper-vs-electronic/</link>
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		<title>What I Don&#8217;t Like About GTD</title>
		<description><![CDATA[Originalily posted on November 1st, 2007 by Pete &#124; Edit

Well actually, GTD is great. (GTD is a personal productivity system by David Allen…sort of like time management for the internet age.) I bought the book on CD and have listened to it multiple times. (Partly because one hearing was not enough–it is hard to grasp this [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/08/25/what-i-dont-like-about-gtd/</link>
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		<title>The &#8220;Real World&#8221; isn&#8217;t Simple</title>
		<description><![CDATA[Originally posted on April 18th, 2007 by Pete &#124; Edit

One of the biggest complaints we often hear when we design a modular curriculum is that it is too complex.
First of all, every job I have analyzed is pretty complex so why wouldn’t a comprehensive curriculum to capture and distribute that know-how be complex also?
But PLEASE!! [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/08/25/the-real-world-isnt-simple/</link>
			</item>
	<item>
		<title>Does Pressure Improve Performance?</title>
		<description><![CDATA[Originally posted on October 12th, 2007 by Pete &#124; Edit

It is much easier to do something well when nobody is bugging you…isn’t it? Look at Rex Grossman, Bears (sometime) quarterback. Every mistake he makes is analyzed in the media until I would have to imagine he can’t do anything without second-guessing himself. If you watch [...]]]></description>
		<link>http://prhconsulting.com/blog/2009/08/25/does-pressure-improve-performance/</link>
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