http://prhconsulting.com/blog leveraging know-how for performance! Fri, 05 Dec 2008 08:52:07 +0000 http://wordpress.org/?v=2.0.2 http://prhconsulting.com/blog/2007/03/28/too-much-automation/#comment-6 Wed, 28 Mar 2007 22:24:37 +0000 http://prhconsulting.com/blog/2007/03/28/too-much-automation/#comment-6 I agree! The cellular directory assistance is so annoying. I have never... ever...had a good experience With that. Now what about call centers in foreign countries/automated answering..is it really cost effective? Does it really work? How about NO! I agree! The cellular directory assistance is so annoying. I have never… ever…had a good experience With that. Now what about call centers in foreign countries/automated answering..is it really cost effective? Does it really work? How about NO!

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